Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 10th Edition adopts a uniquely practical and personal approach to the demands of today's nursing practice, providing extensive examples, exercises, and techniques that help you apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 10th edition includes an emphasis on holistic self-care of the nurse, a new Confronting Bullying and Incivility with Honesty and Respect chapter, a new appendix mapping the AACN Essentials domains to the text objectives, and case studies for the Next-Generation NCLEX (NGN). In addition, the latest information on the topics of mindfulness, resilience, and interprofessional communication highlight the importance of implementing these tools in practice.



Part 1: Basic Competencies for Communication in Nursing
1. Responsible, Assertive, Caring Communication in Nursing
2. The Client Nurse Relationship: A Helping Relationship
3. Starting with YOU: Understanding Yourself to Build a Foundation for Learning about Communication
4. Solving Problems Together
5. Understanding Each Other: Communication and Culture
6. Demonstrating Warmth
7. Showing Respect
8. Being Genuine
9. Being Empathetic
10. Honoring Professional Boundaries
11. Being Specific
12. Asking Questions
13. Expressing Opinions
14. Using Humor
15. Embracing the Spiritual Journey of Health Caring: Meaning Making
Part 2: Advanced Competencies for Communication in Nursing
16. Requesting Support
17. Overcoming Evaluation Anxiety
18. Working with Feedback
19. Using Relaxation Techniques to Become More Mindful
20. Incorporating Imagery in Professional Practice and Self Care
21. Incorporating Positivity into Life and Work
22. Learning to Work Together in Groups
23. Navigating the Complex World of Digital Communication
24. Learning Confrontation Skills
25. Refusing Unreasonable Requests
26. Caring Communication with Clients and Colleagues whose Behaviors are Challenging
27. Confronting Bullying and Incivility with Honesty and Respect NEW!
28. Managing Team Conflict Assertively and Responsibly
29. Communicating at the End of Life
30. Continuing the Commitment to the Journey
Appendix I: Chapter Objectives in This Book Mapped to the American Association of Colleges of Nursing (AACN) 2021 Essentials Domains
Appendix II: Holistic Self-Care Assessment
Appendix III: NGN Case Study Answers